Last updated: October 1, 2026
Behavior Momentum ("BXMO") complies with applicable federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, ancestry, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, age, marital status, medical condition, genetic information, or disability in admission to, participation in, or receipt of the services and benefits under any of its programs and activities.
BXMO provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats. We also provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages. If you need these services, contact us using the information at the bottom of this page.
Authorities: Title VI of the Civil Rights Act of 1964; Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act; the Age Discrimination Act of 1975; and California Welfare and Institutions Code §4600 et seq.
Language assistance services are available free of charge. If your primary language is not English, we will arrange a qualified interpreter at no cost to you for meetings, planning sessions, and service-related communications. We will also provide written materials in your preferred language when available.
To request an interpreter or translated materials, call (661) 373-0284 or email Info@bx-mo.com and tell us your preferred language. You may also ask your regional center service coordinator to coordinate interpretation through the regional center.
Authorities: California Welfare and Institutions Code §4610; the Dymally-Alatorre Bilingual Services Act (Government Code §7290 et seq.); DDS Language Access requirements.
We are committed to making our website and services accessible to everyone, including people with disabilities. Our full Accessibility Statement and how to request an accommodation is available on our Privacy & Accessibility page.
If you use assistive technology and the format of any material on this website interferes with your ability to access information, please contact us and we will provide the material in an accessible format.
As a regional center vendor, BXMO and its staff are mandated reporters under the California Child Abuse and Neglect Reporting Act (CANRA) and elder/dependent-adult abuse reporting laws. If you suspect abuse, neglect, or exploitation of a person with a developmental disability, you can report it to any of the following:
You may also use our Rights Complaint Tool to file a formal complaint about a rights violation.
Every person with a developmental disability receiving services has rights guaranteed under California Welfare and Institutions Code §4502. As a regional center vendor, BXMO honors and helps protect these rights. They include the right to:
If you believe any of these rights have been violated, you can use our Rights Complaint Tool or contact a Clients' Rights Advocate at Disability Rights California, 1-800-776-5746.
Consumers and their authorized representatives have the right to file a complaint under California Welfare and Institutions Code §4731 when they believe a right has been violated. Complaints may be filed with the regional center or developmental center director. Beginning in July 2026, complaints are processed under the consolidated grievance process.
You also have the right to a Fair Hearing to appeal decisions about the nature, scope, amount, denial, reduction, or termination of services. Fair Hearing appeals generally must be requested within 60 days of the decision.
BXMO will not retaliate against any person for filing a complaint or grievance in good faith. Retaliation is itself a violation of consumer rights and may be the subject of a separate complaint.
For consumers in the Self-Determination Program (SDP), California law (Welfare and Institutions Code §4685.8) requires that an Independent Facilitator not also serve as the person's paid service provider, and that any potential conflict of interest be disclosed. If BXMO provides both facilitation and other services to the same consumer, we will disclose this in writing and help arrange an alternative to avoid a conflict.
To request an interpreter, an accessible format, an accommodation, or to ask any question about these notices, contact us:
Email: Info@bx-mo.com
Phone: (661) 373-0284
This page provides general information and is not legal advice. Requirements are subject to change; verify current obligations with your regional center and DDS.