Privacy Policy

1. Information We Collect

Behavior Momentum ("BXMO," "we," "our," or "us") may collect personal information you voluntarily provide, including your name, email address, phone number, and details about your inquiry when you fill out our contact form, intake form, or communicate with us via SMS.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send SMS communications related to your care coordination, appointment reminders, and service updates
• Improve our website and client experience

3. SMS & Mobile Communications

By providing your mobile number, you consent to receive text messages from Behavior Momentum regarding your services, appointments, and related communications.

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Opt-out and information sharing exclusion applies to all text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Message frequency varies based on your engagement with our services. You may receive occasional messages related to appointments, care coordination, and service updates.
• Message and data rates may apply. Please check with your mobile carrier for details on your plan.
• You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance.

4. Data Sharing & Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. SMS opt-in data and consent will never be shared with any third party.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. HIPAA Compliance

As a healthcare services provider, we are committed to protecting your health information in accordance with HIPAA regulations. Protected Health Information (PHI) is handled with the highest standard of privacy and security.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information below.

8. Accessibility Statement

Behavior Momentum is committed to ensuring that our website and services are accessible to people with disabilities, including those who use assistive technologies. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, in the design and ongoing improvement of this site.

Requesting an accommodation. If you need an accommodation to access our services, or if the format of any material on this website interferes with your ability to access information, please contact us and we will provide the material in an accessible format and work with you to arrange a reasonable accommodation. There is no charge for this.

• Email: Info@bx-mo.com
• Phone: (661) 373-0284
• For free interpreter or translated materials, let us know your preferred language when you contact us.

Our full nondiscrimination, language access, and abuse-reporting notices are available on our Notices & Disclosures page.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: Info@bx-mo.com
Phone: (661) 373-0284